Repairs Coordinator – Aviation

sparktel
  • Post Date: January 7, 2022
  • Apply Before: December 13, 2023
  • Applications 0
  • Views 66
Job Overview

Company Overview:

Our client is a leading End-of-Life Engine and Aircraft solution provider. They specialise in the dismantle of large commercial aircraft, analysation of parts and refurbishment / reconditioning of engines. With offices based across Ireland and a network of partners across the globe, our client is a leading supplier to the world’s largest airlines. The company are currently expanding their operations across Ireland and are seeking to recruit enthusiastic and technically minded people to develop and grow within the exciting aviation industry.

The Role:

Reporting to the Repairs Manager, the Repairs Executive is responsible for the efficient handling of, repair orders, reports, queries and ensuring our third-party repair vendors meet deadlines. The candidate will add strength and experience to our existing team and must possess excellent business development and communication skills with the ability to deal with internal and external clients and ensure internal company standards are adhered to and improved on.

Key Duties & Responsibilities

  • Maximise customer and partner relations, ensure customer satisfaction with superior pre- and post-sales support.
  • Contribute to building a solid sales pipeline and ensuring third-party repair vendors meet deadlines.
  • Making accurate, rapid price calculations and provide quotes to internal customers in accordance with company processes.
  • Measure key metrics for your vendor accounts encouraging them to continuously improve.
  • Contribute to Repair team meetings and strategic decision formulation.
  • Liaise with other departments such as Operations, Repairs, Assets Management, Commercial Management, Finance and Technical to ensure adherence procedures.
  • Processing a high volume of repair orders and purchase orders.
  • Liaise with vendors, daily and weekly on current repairs and target completion dates.
  • Supporting the operations team with general operations to help reach the team’s objectives
  • Making and taking phone calls from customers and important feedback from them to internal stakeholders.
  • Responding to a high volume of queries in a highly pressurised environment.
  • Maintain, create, update and measure daily and weekly repair and sales reports.
  • Produce and distribute weekly inventory reports for online portals and advertising.
  • Ad-hoc duties and tasks in the context of an expanding company.

The Person:

  • Significant experience in an administrative or sales background with demonstrable attention to detail.
  • Aviation sector experience desired but not essential.
  • Proven ability to work in a fast-paced environment handling multiple tasks and taking ownership end to end.
  • Self-motivated and self-driven, possess excellent verbal and written communication skills and enjoy working as part of a small entrepreneurial team.
  • Capacity to apply common sense and pragmatism as required.
  • Experience working with different time zones and ability to manage geographic challenges.
  • Excellent numerical ability and attention to detail.
  • Excellent IT skills essential and experience using Quantum Control desired but not essential.
  • A good sense of humour.

Benefits

  • €30,000 – €40,000 (DOE)
  • 21 days holidays
  • Excellent career progression opportunities
  • Ongoing training and professional development.
  • Opportunities to learn in an exciting industry with an expanding organisation.

Job Types: Full-time, Permanent

Salary: €30,000.00-€40,000.00 per year

Job Detail
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